Shipping

Shipping Policy for Fey (fey.ae)
At Fey, we aim to deliver your order promptly and efficiently. Below is our shipping policy to ensure you know what to expect when placing an order with us.

1. Shipping Time
Orders are processed and shipped within 1-3 business days.
Delivery times may vary based on your location, the time the order was placed, and the availability of our third-party delivery partners.
2. Delivery Partners
We work with trusted third-party delivery services to ensure safe and timely delivery. Please note that delivery times may be affected by the schedules of our partners, though we strive to keep you informed throughout the process.

3. Shipping Costs
Shipping costs are calculated at checkout based on your delivery address and the weight of your order.

4. Order Processing
Orders placed before 6 PM UAE time will be processed on the same day.
Orders placed after 6 PM or during weekends and public holidays will be processed on the next business day.
5. Delivery Locations
We ship locally across the UAE. For international shipping inquiries, please contact us directly at hello@fey.ae.

6. Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with tracking details so you can monitor its progress.

7. Delays and Issues
While we strive to meet the specified time frames, there may be occasional delays due to circumstances beyond our control, such as public holidays or third-party delivery issues. If you experience any delays or issues with your delivery, please reach out to us at hello@fey.ae for assistance.

8. Contact Information
For any shipping-related questions, you can reach us at:

Email: hello@fey.ae
Instagram: @fey.women